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iDRAC Watchdog Timer Expired
iDRAC Watchdog Timer Issue
admin
August 22, 2023
Uncategorized

SYSTEM HAS CRITICAL ISSUES: "The watchdog timer expired."


 

Worry? No.

If you see this watchdog timer expired on any iDRAC interface, Dell has stated it can safely be ignored. 

iDRAC Watchdog Timer Issue
Cause
These events are likely caused by the crash of OMSA’s "DSM Data Manager" service/process which no longer responds to periodic "heartbeat" signals sent to OMSA from the Dell Remote Access Controller (DRAC) card to determine if the operating system is still functioning properly. However, troubleshooting should still be performed to determine why the OMSA service is crashing. However, if OMSA’s Automatic System Recovery (ASR) feature is enabled for the watchdog to issue a power action, DRAC will indeed reboot or power cycle the entire system. Therefore it is strongly recommended to leave the ASR feature disabled. Dell Engineering will address this eventing issue with OMSA 7.4 releasing in March.

And to save you time, here's how to clear it.

Clear Event Log Location

Click the trash can "Clear", and then approve if you wish. 

Clear System Event Logs Confirm

END OF LINE

:SOURCES:
Hey there, This is where we post the sources to the contents covered!
The events can be safely disregarded.

- dell.com

https://www.dell.com/support/kbdoc/en-us/000059549/hardware-log-shows-several-watchdog-timer-expired-events-with-omsa-7-3


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